Clarity PPM: An Expired request has been detected.

Document ID : KB000096767
Last Modified Date : 23/07/2018
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Receiving below error randomly when working in the app. 

Expired Request: An Expired request has been detected. Request has been cancelled. 
If a load balancer is involved in the Clarity PPM setup, the load balancer configuration needs to be reviewed as it is affecting the user sessions.

If this is occurring in the SaaS environment, please open a task/case to have the SaaS team enable the F5 OneConnect feature.

This OneConnect Profile feature can increase network throughput by efficiently managing connections created between the BIG-IP system and back-end pool members. The OneConnect feature works with HTTP Keep-Alives to allow the BIG-IP system to minimize the number of server-side TCP connections by making existing connections available for reuse by other clients.