CA PPM: An Expired request has been detected.

Document ID : KB000096767
Last Modified Date : 23/07/2018
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Issue:
Receiving below error randomly when working in the app. 

Expired Request: An Expired request has been detected. Request has been cancelled. 
Environment:
15.3+
15.4.1+
Cause:
If a load balancer is involved in the CA PPM setup, the load balancer configuration needs to be reviewed as it is affecting the user sessions.
 
Resolution:
If thiis is occurring in the SaaS environment, please open a task/case to have the SaaS team enable Oneconnect feature.