An Exceptions extraction fails with a readBinary error message

Document ID : KB000085596
Last Modified Date : 14/04/2018
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Issue:
Error Message :
The error message in the extraction log:
[30 May 2014 14:43:39] Node labels, Company label extraction started.
Patch level detected:Reporter 6.1
Product Version: Dollar.Universe 6.1.01

Description :An Exceptions extraction fails with a readBinary error message.
Environment:
OS: All
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Several corrections and improvements have been made in Reporter 6.3.21 and beyond.
In order to continue troubleshooting, Automic Support recommends upgrading to the latest version of Reporter to verify if this issue is still present.

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.3.21
Additional Information:
Workaround :
N/A