An AwE-9999 error is generated when clicking on a Banner process flow component.

Document ID : KB000088730
Last Modified Date : 14/04/2018
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Issue:
An AwE-9999 error is generated when clicking on a Banner process flow component.
Resolution:

Symptom

An AwE-9999 error is generated when clicking on a Banner process flow component.  This issue affects all RA Agent components and is not specific to Banner.


Cause

An AwE-9999 error is returned when clicking on a Rapid Automation process flow component. This same error can also occur when clicking Apply on a process flow with Rapid Automation components after adding a regular non-Rapid Automation process flow component.


Resolution

A fix for this behavior has been released in Service Pack 13 for Applications Manager 8.0, which was released April 1, 2014.


Workaround

1. Open a Process flow with RA jobs
2. Go to the Components tab
3. Select an RA component
4. Select the RA specific Sub-tab (i.e. Banner)
5. Select another RA component