All the actuals are zeroed out when launching a project from Clarity to MSP 2013 with SP1

Document ID : KB000018209
Last Modified Date : 14/02/2018
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In CA Clarity PPM you will see the project actuals on the project, however after launching the project from Clarity to MSP using MSP 2013 SP1, the actuals are now gone.  


Any local client environment using the CA PPM Legacy MSP Interface and MSP 2013 Service Pack 1.


Roll back to MSP 2013 without any Service Packs.

Due to the timing of when it was released, MSP 2013 Service Pack 1 has not been tested with the CA PPM Legacy MSP Interface. Since it has not been tested, this also means that it is not supported.

Do not apply Service Pack 1 to Microsoft Project 2013 if you are using the CA PPM Legacy MSP Interface.

Microsoft Project 2013 Service Pack 1 is supported for integration with the new CA PPM Release 14.2+ MSP Interface option.

Additional Information:

Reference the Change Impact and Upgrade Guide for CA PPM 14.1, 14.2, 14.3

To help identify the exact supported service packs on a MSP version, the Project Management User Guide includes the supported service pack levels for each MSP version.

Reference TEC610737 : Baselined projects cannot be opened with MSP 2013 SP1, user receives a Visual Basics run-time error '91'