All Password View Requests sorting not work properly

Document ID : KB000112611
Last Modified Date : 31/08/2018
Show Technical Document Details
Issue:
I don't see the sorting is working properly in "All Password View Requests" screen.
It is not sorted by order.

Go to Credentials->Workflow->All Requests
Click Request Start Date/End Date column
Click Status column

All Password View Request

 
Environment:
CA Privileged Access Manager 3.x
Resolution:
This is a known issue. The fix will be included in 3.1.3, 3.2.3, and 3.3.
There were code defects in the sort All Requests list.
Additional Information:
This can be reproduced by below steps.

For example;
- Set up two Password View Policies: make super user approver for PVP1, make user1 the approver for PVP2.
- Edit one Target Account and apply PVP1.
- Edit another Target Account and apply PVP2.
- Log in as user1. Click "view password" to send a couple Password View Request to super (using Target Account 1. This will make user1 the requestor).
- Log in as super. Send a couple Password View Request to user1 (using Target Account 2. This will make user1 the approver).
- Now, login as user1, and sort All Requests list.