All Agile Central Sync Jobs not working

Document ID : KB000122383
Last Modified Date : 23/01/2019
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Issue:
All Agile Central Sync Jobs have been turned off across all of our projects and we cannot sync from Agile Central to PPM
Cause:
TheĀ API key used to access this workspace does not have full access.
Resolution:
Check if all active integrations have correct workspaces (integration instances) with the correct API Key (full access)