At startup, hmagent.exe starts automatically alertcollector.exe
In TRC_CF_HMAGENT*.log in trace DETAIL following lines should appear :
150917-07:31:06.1295068L|004824|0000128c|hmagent |hmagent |HMAgent.cpp |000781|DETAIL | HMAgent::StartMonitoring(). Starting Alert Collector
150917-07:31:06.1307415L|004824|0000128c|hmagent |hmagent |HMAgent.cpp |000794|DETAIL | HMAgent::StartMonitoring(). Alert Collector started successfully
Trace DETAIL for HMAGENT could be set with this command :
cftrace -c set -l DETAIL -f CF -pp hmagent -s 30000
If service "CA DSM r14 Health Monitoring Agent Service" has been set for "Manual" or Disabled startup type, process hmagent.exe and alertcollector are not automatically started.
The solution is to set the startup type of "CA DSM r14 Health Monitoring Agent Service" service to Automatic.
But if it is not possible to do this, execute this command to indicate that process alertcollector should be started automatically when caf is started :
ccnfcmda -cmd setParameterValue -ps itrm/common/caf/processes/alertcollector -pn startwithcaf -v 1
After the reboot of machine, process Alertcollector.exe is automatically started and running.