Alert mail content - Event details missing in the alarm and showing as "displaying most recent of 2 event messages"

Document ID : KB000033637
Last Modified Date : 14/02/2018
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Issue:

After configuring mails for SPM test alarm,  we are receiving mails with below content 

        displaying most recent of 2 event messages 

Because of this we are unable to know which test actually timed out.

 

Resolution:

Please follow below steps to resolve this...

1. In .alarmrc file change below two parameters from false to true 

       SHOW_ALL_EVENTS=true 

       SHOW_ONLY_ORIGINATING_EVENT=true 

 

2. Restart Alarm Notifier

 

Now you will be able to see complete event information in the email.