AHD03075 when adding an event to "Property Changed" Activity

Document ID : KB000110663
Last Modified Date : 10/08/2018
Show Technical Document Details
Issue:
When add a tenant event to "Property Changed" activity. Show a popup with Error:  
"INVALID AHD03075: required attribute msg_notify_info is missing"
Environment:
Service Desk Manager 17.x
Cause:
The msg_notify_info attribute, effectively was empty with no data. In this field is configured an Internal macro, and required data on it.
 
Resolution:
Customer populated the field attribute with OOTB data.