Agile Central: Test Cases - Custom multi-select fields are copied with QDP but not with former view.

Document ID : KB000099959
Last Modified Date : 03/06/2018
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Issue:
When making a copy of a Test Case, any values in custom mutli-select fields are not being copied to the new Test Case. This only is happening to multi-select fields while working well with other (i.e: drop-down) field types.

Below is the scenario that's not working. You can see a copy of a Test Case that has values selected in a multi-select custom field. You can see that field highlighted in red where the values are not copy. Notice the drop-down custom field right above it which does have the value copied.

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Resolution:
You will want to you QDP - Quick Detail Page - to make the copy of your Test Case. MultiSelect custom field values will be copied.

Here is what it looks like. This is a copy of the same Test Case , note the multi-valued custom field highlighted in red, where now the values are included in the copy:

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User-added image
Additional Information:
For more on Quick Detail Page, see:
https://help.rallydev.com/qdp-nav-video-help
https://help.rallydev.com/qdp-video