Agile Central - Rare issue, the search for artifacts in closed projects does not bring back an item

Document ID : KB000122932
Last Modified Date : 12/12/2018
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Question:
Why when searching for an artifact which is known to exist in a workspace the search engine does not return the artifact under the tabs 'In Open Projects', 'In Recycle Bin', or 'In Closed Projects'?

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Answer:
This is a rare occurrence but the artifact is both in the recycle bin AND in a closed project.  In this case the project needs to be reopened.

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After opening the project the item will show up in the recycle bin.

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