Agile Central - Excel: How to install Excel add-in for all users

Document ID : KB000112987
Last Modified Date : 04/09/2018
Show Technical Document Details
Question:
We installed the Excel add-in under Windows User A, then we're logging in as Windows User B but we can't find the 'CA Agile Central' tab in Excel.

Can we resolve that?
Answer:
The installer is installing the add-in under the 'current user' , not for all users. Therefore if installed under another user's account it will be unavailable for other users.

To install for all users, take the following steps:
1. Launch a Command Prompt using as administrative account.
2. Navigate to where the installer was downloaded.
3. Run the following: Msiexec –I “Path to the installer MSI” ALLUSERS=1
Once the install completed and Excel was launched, it automatically loaded the add-in for any Windows user account.
Additional Information:
More on the Excel add-in: https://help.rallydev.com/rally-add-excel-installation-user-guide

Here are additional articles on the Excel add-in.