Agile Central: Excel Add-In: Missing CAAgileCentralAddinForExcel_2.4.3.msi prevents uninstalling the plugin

Document ID : KB000100262
Last Modified Date : 06/06/2018
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Issue:
Can't finish the Excel Add-in uninstallation. Receiving a popup indicating: CAAgileCentralAddinForExcel_2.4.3.msi is missing.
Resolution:
The Excel Add-In is an .msi file that is installed to your desktop. This file is required for the uninstaller to run. 

In order to un-install the Excel Add-in, use the Windows Control Panel, select the Add-in and click Uninstall. If this file is missing then you will see the message in the second screen shot below.

If you do not have this required file then you will not be able to complete the uninstallation. In that situation raise a support case with CA Support and request the file.

User-added image

User-added image
Additional Information:
For the Excel Add-in installation guide:
https://help.rallydev.com/rally-add-excel-installation-user-guide

An introduction video to the functionality of the Excel Add-in:
https://help.rallydev.com/import-export-excel-addin