Agents disappear when you change the order in the HOSTG and "simulate"

Document ID : KB000087479
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Agents disappear when you change the order in the HOSTG and "simulate".

This happens only when you "simulate" and should have no effect on the HOSTG functionality.


Investigation
  1. Create HOSTG with more than 1 Agent
  2. Set mode=ALL
  3. Save, click on simulation
  4. Notice that all the Agents appear in the simulation window
  5. Change the order of the Agents
  6. Save, click on simulation
  7. Notice that some fo the Agents disappear in the simulation window
This behavior does not occur in version 10.
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: The object Agent group simulation delivers different results. The simulation of Agent group only works when the agents are sorted alphabetically by name.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.5 - Available
Additional Information:
Workaround :
N/A