Agents Are Not Listed In The Portal

Document ID : KB000005257
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

In the Portal the Agents are listed on the Home page but not in the Settings->Agents section.

Home Page: Agents are listed with the broker in the Agent section on the right.

Home Page.jpg

 

Agents are not listed below the broker.

Agent Section.jpg

 

Environment:
All supported DevTest platforms.
Cause:

Invalid property in one of the properties files. 

Resolution:

In the properties files, find and comment out the invalid property.

Example:
================
should be
## ================

 

Restart the broker and portal components.

 

Additional Information:

Not applicable.