Agent with People Soft Plugin failing to start

Document ID : KB000095416
Last Modified Date : 10/05/2018
Show Technical Document Details
Issue:
Workload Automation Agent fails to start after PeopleSoft plugin installation. The peoplesoft.log file shows the error:
main.MainThread.CybPsPluginDriver.runApplication[:135] - java.lang.NoClassDefFoundError: oracle/dms/console/DMSConsole
Environment:
Any OS
Oracle Database
PeopleSoft 9.1
PeopleTools 8.52.11
Cause:
It is likely that some unnecessary JDBC drivers have been copied over to the agent jars/ext directory. You only need the ojdbc6.jar file.
Resolution:
Remove any unnecessary JDBC drivers. FYI, the only JDBC driver necessary is ojdbc6.jar