Agent does not start, error U00015012 'UNIX_NBPBAUC' is still in cache. Agent will be disconnected after waiting for PWP.

Document ID : KB000109761
Last Modified Date : 16/08/2018
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Issue:
An agent does not come up. It can affect all kinds of agents. In the log-file, the message
 
U00015012 'UNIX_NBPBAUC' is still in cache. Agent will be disconnected after waiting for PWP.

is found. This happens only under very special conditions. E.g. it might appear if an agent is started while the WPs are also started.
Cause:
The root cause is still under investigation by our development department.
Resolution:
Restart al WPs, one after the other. I.e. stop one WP and start it again. Then do this with the next until all WPs were restarted. Restart the PWP last.

If this is not possible, the agent can be renamed. Then it starts again.