Agent for VMWare: Unable to connect to vCenter 5.5 using Windows Authentication

Document ID : KB000086493
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No errors

Patch level detected:Sysload Agent for VMware Cluster 5.80
Product Version: Sysload 5.8.0

Description :Agent is unable to connect to the vCenter 5.5 when the "Windows authentication" method is selected during the setup.
The specified user is able to connect to vCenter through vCli GUI.
Both formats "user@domain" and "Domain\user" were unsuccessfully tried.
Environment:
OS: Windows
Related configuration item(s): The issue also applies to the Sysload Agent for VMware Host
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Please note that the issue is also present on the Sysload Agent for VMware Host, same versions apply.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 6.0.0
Additional Information:
Workaround :
N/A