When starting a Remote Agent for the first time, the Agent fails to connect to the RMI, awapi times out. Agent logs report the following error:
ErrorMsg: AwE-5126 Agent validation error (1/11/17 1:11 AM)
Details: AGENTNAME AGENTHOSTNAME/220.127.116.11 50000
Agent validation error : AGENTNAME AGENTHOSTNAME/18.104.22.168 50000 : java.net.ConnectException: not authorized to make connection
This error is triggered by one of the following:
- The Agent name defined during installation does not match what is listed for the Agent's object definition.
- The IP/Host detected for the Agent does not match the IP/Host listed for the Agent's object definition.
- The OS User starting the Agent does not match the Os User listed for the Agent's object definition.
Make sure the Agent name, IP/Host, and OS user parameter on the remote agent matches what is listed for the Agent's object definition as defined in the Java Web Client.