agent certificate problems after upgrade

Document ID : KB000107756
Last Modified Date : 24/07/2018
Show Technical Document Details
After upgrading the CA Release Automation Agent from 6.2 to 6.6 I notice that my deployment jobs now return PKIX errors for actions that run against https urls. For example, our F5-List All Pool Members action is returning: Error occurred during action execution: PKIX path building failed: unable to find valid certification path to requested target.
CA Release Automation v6.6.0.9640
It appears that the cacerts keystore is replaced during the upgrade from 6.2 to 6.6. A defect has been submitted.
There are two solutions depending on whether or not you have a backup of the cacerts keystore file from before the upgrade.

Solution 1: 
If you do not have a backup of the cacerts keystore file from before the upgrade then you will need to obtain a copy of the certificate for that https server and then import it into the Agent's jre/lib/securiuty/cacerts keystore. Steps for this can be found here: KB000107767

Solution 2: 
If you do have a backup of the cacerts keystore file from before the upgrade then you can list the content of the old keystore, review it for which certs you imported, export the custom certificate from the old keystore and then import it into the new keystore. An example of these steps are:

Default password for cacerts keystore is changeit

    Open a command prompt and run: cd <path to backup jre/lib/security folder>
    *Then run: keytool -list -keystore .\cacerts > certsPriorToUpgrade.out

    Review the certificates listed in the certsPriorToUpgrade.out and identify the aliases of any custom certificates.

sonatype artifact repo
artifactory artifact repo

Looking through the list of certificates in the cacerts to highlight custom certificates can be a little overwhelming if you're not sure what's custom and what isn't. This tip might help:
Look for certificates that seem like they are default certificates (like something for verisign). Then look at the date listed for it. This is the date that the certificate was added. That specific date will often be used as the date when the other default certificates were imported. So if you see a certificate that you're unsure with that date then can, probably, skip it. If you're not sure then you can run the following command to get more details to see if it is for one of your systems: keytool -list -v -alias "name of alias in question - quotation marks only necessary if the alias has spaces" -keystore .\cacerts

    Export each custom certificates from the backed up cacerts file:
example 1: keytool -exportcert -alias teamcitycertificate -file teamcitycertificate.jks -keystore C:\Path\To\Backup\cacerts
**example 2: keytool -exportcert -alias "sonatype artifact repo" -file "sonatype artifact repo.jks" -keystore C:\Path\To\Backup\cacerts

    Import the certificate, exported in step3, to the new cacerts keystore:
example 1: keytool -importcert -file teamcitycertificate.jks -alias teamcitycertificate -keystore D:\Path\To\NolioAgent\jre\lib\security\cacerts
**example 2: keytool -importcert -file "sonatype artifact repo.jks" -alias "sonatype artifact repo" -keystore D:\Path\To\NolioAgent\jre\lib\security\cacerts

* If you get an error about the keytool command not being a valid/recognized command then you can provide the full path to <AgentInstallDir>/jre/bin/keytool
** Take note of the quotation marks surrounding the alias and filename. This is because both of them have spaces. You only need to use quotation marks surrounding values if they have spaces in their values.