Agent cannot be started via Administration perspective

Document ID : KB000095272
Last Modified Date : 09/05/2018
Show Technical Document Details
Issue:
The agent cannot be started via Service Manager or System overview.

The following error message appears: 
Service Manager call not executed for ' ': host not linked to Service Manager or lookup already done.

User-added image
Cause:
The agent is not linked to the Service Manager.
Resolution:
Link the agent to the Service Manager.
  • Right click on the agent in client 0
  • Open
  • Click on the Agent entry¬†
  • Fill out the missing Service Manager information, i.e.
User-added image