After upgrading to ACF2 r16 users that logon to BMC's MainView Explorer the credentials being used the MainView Explorer's started task logonid rather than the user's logonid, how can this be corrected?

Document ID : KB000012696
Last Modified Date : 14/02/2018
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Question:

After upgrading to ACF2 r16 users that logon to BMC's MainView Explorer the credentials being used the MainView Explorer's started task logonid rather than the user's logonid, how can this be corrected?

We are getting BMC MainView Explorer message:

"OSZ0421I USER USER001 ON CX1027XC SIGNED ON MVEXPLOR ID=BMCMXP GROUP=3RDPARTY STC FOR BMC PRODUCT"

Instead of LOGONID of the user, USER001, ID=BMCMXP is assigned. BMCMXP is the name of the STC and OWNERID assigned to it. 

Answer:

BMC MainView Explorer (Web interface into the MainView product) toleration PTF which specifically addresses ACF2 R16, BMC BP00340, APAR BA00469, for the Runtime Component System (RTCS) needs to be applied.