We have installed RAD 188.8.131.52 along with the Harvest 12.6 client and the Harvest 12.6 plugin with dependencies for 4.2.x.x
when we upgrade from RAD 8.5 to RAD 9.1, some time we get a "not all components are installed" message.
When this happens, usually we uninstall the Harvest client and the Harvest plugin, and then reinstall, and everything works.
We have ONE SPECIFIC pc, however, we've done that three times, and we continue to get the same message.
It also has an additional message:
!ENTRY com.ca.harvest.cmsdk 4 0 2017-11-08 23:27:39.434
!MESSAGE Failed to initialize CA SCM CMSDK. Please ensure that all required components are installed.
java.lang.UnsatisfiedLinkError: C:\Program Files\IBM\SDP\configuration\org.eclipse.osgi\bundles\2376\1\.cp\hcomm64.dll (The specified procedure could not be found. )
We've verified that the hcomm64.dll is present on the system.
Is there something else we can delete (registry wise) or something else we need to do to fix this issue?