After upgrading NFA to 9.3.1 or later, my users no longer have access to Custom Reports in NFA even if they have the "Manage Reports" role right.
9.3.1 and later
In order to support multi tenancy in NFA, the "Manage Reports" right is no longer treated as a superuser who has access to all reports by default.
You must assign your users access to the new NFA Custom Reports Groups in CAPC/NPC
1. Login to NPC or CAPC.
2. Go to the Admin->Users page.
3. Edit a User account.
4a. Add the Custom Report group or groups under "/All Groups/System Groups/Data Sources/Reporter@ServerName/Custom Report Groups" like below:
4b. Go to the "Access Permissions" and add the Custom Report group or groups under "/Inventory/Data Sources/NFA@ServerName/Custom Report Groups" like below:
5. Resync the NFA Data Source from the Admin->Data Sources page of NPC/CAPC, and allow the new rights to be pushed down to NFA and the user should have access to the Custom Report folder.
NFA 9.3.1 Release Notes