After upgrade to Virtual Appliance 14.1 User cannot see any other endpoint accounts but himself in Identity Portal.

Document ID : KB000008820
Last Modified Date : 14/02/2018
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After upgrade to version 14.1 of Virtual Appliance, the users cannot see  other endpoint accounts but their own in Identity Portal.

Virtual Appliance 14.1Identity Portal 14.1

14.1 introduced an additional feature in the endpoint account details in Identity Portal.

The Account Scope where there is granularity to allow a user to see his own end point account (view by default), 

and see other accounts

The default is not to allow viewing of other accounts at all since there is no rule to allow it.


Add a scope rule to allow the user to view/modify other accounts as well in the account scope in the endpoint configuration in Identity Portal.

Additional Information: