Error Message :
Following error message pops up:
Your UniViewer Console version is not compatible with the UniViewer gateway and needed to be updated.
Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :After upgrade of the Univiewer WebConsole to version 6.1.41 it is no longer possible for a user to login.
Root Cause: The problem is comes from the fact that the user has downloaded again the JNLP file from the Tomcat Server after the upgrade.
The problem can be fixed by cleaning up the local java cache and downloading again the JNLP file from the Tomcat Server. (Control Panel ==> Java ==> panel global ==> temporary files ==> deleting java cache).
Fix Status: No Fix