After upgrade the Processes will not start.

Document ID : KB000090445
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
After upgrade the Processes will not start.
Resolution:

Symptoms

The following error is thrown after an upgrade when the processes will not start:

ErrorMsg: AwE-9999 Internal error (11/21/12 11:32 AM)

Details: nativecalls

java.lang.UnsatisfiedLinkError: /opt/rona/appuat/c/libnativecalls.so: /opt/rona/appuat/c/libnativecalls.so: requires glibc 2.5 or later dynamic linker

at java.lang.ClassLoader$NativeLibrary.load(Native Method)

at java.lang.ClassLoader.loadLibrary0(Unknown Source)

at java.lang.ClassLoader.loadLibrary(Unknown Source)

at java.lang.Runtime.loadLibrary0(Unknown Source)

at java.lang.System.loadLibrary(Unknown Source)


Cause

The incorrect Java being used.


Resolution

Install a good Java version and add that to $PATH to resolve this issue.