after update to 3.5 june, gui upgrade of dc's failed.

Document ID : KB000107929
Last Modified Date : 26/07/2018
Show Technical Document Details
Issue:
upgraded the da to 3.5 june.
Tried to upgrade the dc's using the console, but it never actually upgraded, just hung.
Had to manually upgrade from the command line.
Environment:
CAPM 3.5 and 3.6
Data Collector
Cause:
You are using a non-root user with sudo
 
Resolution:
In 3.5 and 3.6, we still require you to 1-time do manual upgrade, but future ones can be done via sudo where install owner has NOPASSWD and install.bin in your sudoers file.
Additional Information:
https://docops.ca.com/ca-performance-management/3-6/en/upgrading/upgrade-the-data-collectors