After opening a large Workflow, the User Interface is unresponsive or has graphical problems

Document ID : KB000087628
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

When attempting to open the Monitor on a large workflow, the Java UserInterface (UI) is not able to handle it and may become unresponsive or have graphical problems.

Investigation

Select Monitor on a large Workflow, but it does not show the color status (green for active or yellow for blocked or red for aborted) until the 'Zoom in' button is selected. The same Workflow can be opened in the ECC/AWI and works as expected.

Acutal behavior:
0EMb0000001UP33.png

Expected behavior:
0EMb0000001UP38.png
Cause:
Cause type:
Defect
Root Cause: After opening big workflows, the UI was unresponsive or had graphical problems such as not showing status color.
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Component(s): UserInterface Java

Automation Engine 12.0.0 - Available
Automation Engine 11.2.1 - Available
Automation Engine 11.1.3 - Available
Additional Information:
Workaround :
Click the 'Zoom in' button.