Check the Windows Event Viewer to see if a “SideBySide” error is found that looks similar to this:
The message will be similar to this:
Activation context generation failed for "C:\Program Files\CA\SCM\liblber.dll". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
This message indicates that the 64-bit Visual C++ 2008 runtime is missing.