After installing CA Business Intelligence (CABI) 4.1 and attempting to create a new user via the CMC, receive the following error: You do not have any Concurrent User Licenses to make this user a concurrent user. You have 0 concurrent user licenses
Document ID : KB000007914
Last Modified Date : 14/02/2018
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Issue:

After installing CA Business Intelligence (CABI) 4.1 and attempting to create a new user via the CMC, receive the following error:


You do not have any Concurrent User Licenses to make this user a concurrent user. You have 0 concurrent user licenses

Error_licence.jpg
Environment:
CA Business Intelligence (CABI) 4.1 SP3 or SP5All Supported Windows Operating Systems
Cause:

The CABI license is inserted during the install process.  Further checking reveals that it appears that no license key was added during the CABI install. 

This can be verified via:

1. Login to the Central Management Console (CMC) as Administrator 
2. Click on LICENSE KEYS from the CMC Home Page

License_Keys.jpg
Resolution:

Please contact CA Support (1-800-CALL-CAI or https://support.ca.com) for assistance in manually entering the CABI license key.
Additional Information:

CABI Installation on Windows - https://docops.ca.com/ca-business-intelligence/4-1sp3/en/installing/cabi-installation-on-windows