After installing 14.1.03 xFlow on IIS web server, on some servers, xFlow login screen shows some odd labels, how to fix it?

Document ID : KB000044239
Last Modified Date : 14/02/2018
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Question:

After installing 14.1.03 xFlow on IIS web server, on some servers, xFlow login screen shows some odd labels, how to fix it?

login.jpg

 

Answer: 

This is because of a missing pre-requisite step documented on : https://docops.ca.com/pages/viewpage.action?spaceKey=CASM&focusedCommentId=337709003&title=.Implementing+CA+Service+Management+14.1.03+vHampi

 

If you are installing the xFlow Analyst Interface on Internet Information Services (IIS), complete the following steps: 

1) Install the IIS web server. 

2) Open the command prompt and execute the following to enable json MIME type :

%windir%\system32\inetsrv\appcmd.exe" set config /section:staticContent /+"[fileExtension='.json',mimeType='application/json']

3) To reset the IIS web server, run the following command: 

iisreset

 

This should resolve the issue now.