After installation of CABI 6.1 JasperServer Reports a license check fails

Document ID : KB000039079
Last Modified Date : 14/02/2018
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Issue: 

 

After successful installation an error about the license is received when attempting to access the JasperServer URL.

SNAG_Program-0021.png

 

Environment:  

 

Windows 2012

Windows 2008

 

Cause: 

 

The jasperserver.license entry is not in the java parameters for Tomcat.

 

Resolution/Workaround:

 

1. Go to the Jasper Reports Server

2. Go into the Tomcat Installation bin directory (I.e. C:\Tomcat8\bin)

3. Execute Tomcat8w.exe

4. Add the license parameter to the Java tab:

-Djs.license.directory=<tomcat_home>/webapps/jasperserver-pro

 

SNAG_Program-0033.png

5. Click Apply and OK

6. Restart Jasper Tomcat