After an upgrade to 6.5.x or superior on Windows , the SAP Manager doesn't start

Document ID : KB000087257
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
On the Windows event Viewer, we find this kind of error:
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La création du contexte d’activation a échoué pour « D:\UNIVERSE\DUAS\GBMTST_FRGBMFLUXW1P\bin\bin_sap\SAPNWRFC.dll ». 
Assembly dépendant Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",
type="win32",version="8.0.50727.4053" introuvable. Utilisez sxstrace.exe pour un diagnostic détaillé
============================

Patch level detected:Dollar Universe 6.5.01
Product Version: Dollar.Universe 6.5.01

Description :After an upgrade of the Dollar Universe node from a version inferior to 6.5.x to a superior version, the manager for SAP does not start anymore as it crashes.
In the windows events we have a error message with the compatibility with the dll

La création du contexte d’activation a échoué pour « D:\UNIVERSE\DUAS\GBMTST_FRGBMFLUXW1P\bin\bin_sap\SAPNWRFC.dll ».
Assembly dépendant Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",
type="win32",version="8.0.50727.4053" introuvable. Utilisez sxstrace.exe pour un diagnostic détaillé

In the universe.log we can't find any information when we try to start the manager SAP.
Environment:
OS: Windows
Cause:
Cause type:
Configuration
Root Cause: The newer SAP RFC library (sapnwrfc.dll) that is delivered starting on Dollar Universe 6.5.01 is depending of another library (msvcr80.dll) which is contained in the "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973544)" 
Resolution:
The solution consists on installing the necessary libraries from Microsoft included on the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package .

In case you are using the version WINDOWS (32bit), please download this package and install it on the system:
https://www.microsoft.com/en-US/download/details.aspx?id=5638
In case you are using the version WINDOWS64 (64bit), please download this package and install it on the system:
https://www.microsoft.com/en-US/download/details.aspx?id=18471


A reboot of the system will probably be necessary after the installation.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.01
Additional Information:
Workaround :
N/A