After adding PTFs to CA Scheduler 11.0 SP2, the CA Scheduler Earl reports are empty

Document ID : KB000004250
Last Modified Date : 14/02/2018
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Issue:

CA Scheduler Earl reports are empty after applying CA Scheduler maintenance  APAR RO78569.

 

Resolution:

 

Request CA Earl  APAR #: T54R646  from the CA Scheduler support team.

 

Here is the description of APAR #: T54R646.

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CA SCHEDULE'S REPORT NOT GENERATED AFTER RO78569                      

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After applying CA Schedule's APAR RO78569,                            

the CA Schedule's CAJCACC2 file exit module                           

stopped reading records and generating Earl reports.                  

Changes occurred in the CAJCACC2 module which also    

should have been reflected in the EARLR900 module,    

causing an authorization failure.                     

Additional Information:

As always, please contact CA Technologies support for CA Scheduler if you have further questions.