AE Command Job Run As Non-Root User Failed With Exit Code 4001

Document ID : KB000113778
Last Modified Date : 18/10/2018
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Issue:
Workload Automation AE command job failed as non-root user with exit code 4001.
cybspawn: unable to obtain the message queue ID. errno:13 Reason:Permission denied 

 
Environment:
Product - Workload Automation AE 11.3.x
Platform - Unix/Linux
 
Resolution:
Check the log files in the spool directory.
If messages like the following are seen, "cybspawn: unable to obtain the message queue ID. errno:13 Reason:Permission denied", check directory permissions from the top level down into the agent's directory.
Permissions of 755 are needed at all levels.