Advice for the MDR name created in Service Desk Manager (SDM) for the integration of CCA (CA Configuration Automation) and CA CMDB

Document ID : KB000009648
Last Modified Date : 14/02/2018
Show Technical Document Details
Introduction:

Advice for the entry of the MDR name for the CCA to CMDB integration.

The full steps are here:

https://docops.ca.com/ca-configuration-automation/12-8-3/en/using/export-ci-data-from-cca-database-to-ca-cmdb

 

Background:

This is a small change in the steps provided in the URL for CCA to CMDB export.

Environment:
No specific operating system involved.
Instructions:

Please enter 'CCA r12.8.3' as the MDR name.