Administrators accounts are logged like an operator account

Document ID : KB000104930
Last Modified Date : 05/07/2018
Show Technical Document Details
After installed the 10.2.x version (10.2.0 and after the 10.2.3), we cannot to login in Spectrum Oneclick using the ca spectrum install owner. And, with my user, that was administrator, I can login but with no privilges. I follow the steps in this kb: But with no success. 
CA Spectrum 10.2.3
The SS and OC are running different CA Spectrum releases.
Only the OneClick web server was upgraded from 10.1.1 to 10.2.3. The SpectroSERVERs are still in 10.1.1 release.
Upgraded the SS from 10.1.1 to 10.2.3 And then stop/start the Spectrum Tomcat service.