Introduction
SUMMARY
When opening the Admin Console portlet inside of UMP, you may see an error "Connection Timed Out" from your browser. This is due to UMP being able to listen on multiple network interfaces by default, but not service_host.
For example, if you have a frontside NIC with an address of 192.168.1.2, and an internal NIC with an address of 10.0.0.2, then service_host may only be responding on 10.0.0.2:8080. This can be validated by running a netstat command or reviewing \Nimsoft\probes\service\service_host\catalinaBase\conf\server.xml (search for address=)
If you navigate to UMP on http://192.168.1.2 as per the example, then the Admin Console portlet will try to load http://192.168.1.2:8080 ( or the port that you have configured ) resulting in the timeout.
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Procedure
RESOLUTION
Add a key to the service_host configuration for address = 0.0.0.0
For example, the new key is highlighted in green:
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<setup>
loglevel = 4
logsize = 5120
hook_stdout = false
log_stdout = false
data_engine =
deploy_poll_ms = 6000
deploy_wait_ms = 15000
CATALINA_OPTS = -Xms250m -Xmx1024m -Djava.library.path="../../../lib"
composite_ctd = false
<ssl>
self_signed_nbits = 2048
use_generated_keystore = true
enabled = false
</ssl>
<server_xml>
<server>
port = 8006
</server>
<http_connector>
port = 8080
connectionTimeout = 20000
maxThreads = 200
compression = on
useSendfile = false
compressableMimeType = text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/xml
address = 0.0.0.0
</http_connector>
<https_connector>
port = 8443
connectionTimeout = 20000
maxThreads = 200
protocol = org.apache.coyote.http11.Http11NioProtocol
keystoreFile =
keystoreType =
keyAlias =
compression = on
useSendfile = false
compressableMimeType = text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/xml
</https_connector>
<host>
name =
</host>
</server_xml>
<loggers>
org.apache.http = WARN
</loggers>
</setup>
<startup>
options = -Xms64m -Xmx128m
</startup>
The solution also applies to the https server.
keywords: ump, multihoned, ip_address, raw configure, network, networking, catalina, uimserver_home, service_host, listening, established, subnet, routing, webpage, admin_console, admin console, port, ipv4, ipv6