Adjust button is not appearing in posted timesheet if Indirect Time entry is placed in it

Document ID : KB000056967
Last Modified Date : 14/02/2018
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Problem:

The Adjust button is missing on a Timesheet if there is Indirect Time entry placed in the posted timesheet. If Indirect Time entry is not in the posted timesheet, Adjust button will appear and you are able to adjust the timesheet.

Steps to Reproduce:

  1. Add a task entry and also a Indirect Row in the timesheet.
  2. Post the Timesheet (Submit the timesheet for approval, approve, then run the Post Timesheets job)
  3. Go to the timesheet
Expected Result: Adjust button is shown in posted timesheet.
Actual Result: Adjust button is missing in the posted timesheet.

Cause:

Caused by CLRT-76717

Resolution:

Resolved in CA PPM 14.2 Generic Patch #3

Resolved in CA PPM 14.3

Workaround:

Contact CA Support if you are on a release that does not have the fix for this issue.  The issue can be reviewed for a potential resolution to be determined.

Additional Information:

Reference TEC1398937 : PPM 14.2 Generic Patch available to resolve reported issues  

Reference Release Notes and CA PPM Resolved Defects Index for CA PPM 14.3

 

For similar symptoms reported as a duplicate, reference TEC1780431 : Adjust button is missing if one or more tasks are closed for time entry