Issue:
Adding the ADA data source to Performance Center fails. The error is "Adding Data Source failed. Data source is already registered to another Performance Center"
Environment:
2.4.x and up
Cause:
Performance Center was likely uninstalled without un-registering ADA first
Resolution:
To resolve this issue do the following:
- Log on to the ADA management console, and back up your database.
- Put the following URL in a browser: SuperAgent: http://localhost/superagentdatasource/productsyncws.asmx
Please do the following to un-register ADA:
- On the productsyncws.asmx page, click the UnregisterPerformanceCenter link at the bottom.
- Click the 'Invoke' button on the next page. This will open a new, blank browser window which you can close.
- Open a cmd prompt and run 'iisreset'.
- Go back to the Performance Center data source page and add the ADA data source. It should now add successfully