Add User to CA Support Portal

Document ID : KB000113605
Last Modified Date : 05/10/2018
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For a user to be able to create, update and monitor cases with CA Support, a Support Account is required.
Via Phone - 
To register an account with the CA Support portal, please call 1-800-CALL-CAI, i.e. 1-800-225-5224 and a Customer Service Representative should be able to assist with this request. 

Self Service - 
You can also follow instructions listed under " Enterprise User Registration Step by Step Guide" in the following Community Article -