AD Endpoint shows incorrect encoding for Spanish character

Document ID : KB000008376
Last Modified Date : 14/02/2018
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Issue:

Problem with the Active Directory and Oracle endpoints 

Both are showing incorrect encoding character (ñ) into the last name field. 

The Global User names  are  Spanish, Latin American names. 

Environment:
IDMGRProduct Release =12.6Problem with the Active Directory and Oracle endpoints Both are showing incorrect encoding character (ñ) into the last name field. The Global User names are Spanish, Latin American names.
Cause:

Custom code reading the data from Oracle Table and sending the lastname value encode in ANSI to ADS and Oracle Endpoint which display unreadable character value.

 

Resolution:

Customer changed the custom code to use encode in UTF-8 instead ANSI.

Additional Information: