Active Response Becomes Static Response

Document ID : KB000004626
Last Modified Date : 14/02/2018
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Issue:

An active response is getting changed to a static response when edited in the AdminUI.  This occurs after editing the active response 2-3 times after it was initially created.

Environment:
SiteMinder AdminUI FullVersion=12.50.2.841
Cause:

This is a defect in the AdminUI.

Resolution:

Engineering has issued a dev fix and will be fixing the issue in the next CR.

 

The work-around is to delete the corrupted response and create a new active response.  Try not to edit the active response after submitting it.