Actions not creating end links in folders by Action Builder in AWI

Document ID : KB000085109
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

When using the Automic Web Interface (AWI) actions are not completely created by Action Builder.

Investigation
  1. In AWI, go to Action Builder
  2. Select Create new action
  3. Insert a Name
  4. Click Finish
Objects are created in the background, but the end links in the following folders are missing:
  • PACKAGES/<MY_PACKAGE>/ACTIONS/<MY_FOLDER>
  • PACKAGES/ACTIONS/<MY_FOLDER>
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Newly created Action of Action Pack in Action Builder plugin not creating links if a link of action is already registered in PACKAGES/ACTION folder.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Action Builder 3.0.0 - Available
Action Builder 2.0.2 - Available
Additional Information:
Workaround :
Create the links manually in these folders. Only then the new action is visible in Action Builder and in Process Assembly.