Action Item assignee last name only displayed instead of last name and first name

Document ID : KB000030499
Last Modified Date : 14/02/2018
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Problem:

Action Item assignee last name only displayed instead of last name and first name.

Steps to Reproduce:

1. Home -> Projects 

2. Select any project 

3. Go to Risks/Issues/Changes tab 

4. Click on Risk, if one does not exist create new risk 

5. Once in the Risk go to Associated Action Items 

6. Click on New 

7. Feel Subject and then to to Assign To field 

8. Click on binoculars to choose a resource 

9. Once chosen only Last Name is displayed and not First Name and Last Name together 

10. Once click on Save button both First and Last name displayed

Expected Result: Last Name and First name to be shown in Assign To field
Actual Result: Only Last Name is displayed in Assign To field

ENVIRONMENT: This issue applies to CA PPM 13.3 and above

CAUSE: This issue is caused by CLRT-77155

RESOLUTION:

After careful review, it has been determined this issue will not be fixed. 

Workaround: There is no workaround for this issue. 

Additional Information:

For more details please review the Customer Reported Defect Resolution Policy for CA PPM.