ACO parameter IdleTimeoutURL is valid only for non-persistent sessions.

Document ID : KB000051604
Last Modified Date : 14/02/2018
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Description:

The WebAgent configuration parameter IdleTimeoutURL does not work for Persistent sessions.

IdleTimeoutURL
===========

This parameter specifies the URL where the Web Agent should redirect the user when the idle time-out for the session occurs.

Example: http://example.mycompany.com/sessionidletimeoutpage.html

Solution:

IdleTimeoutURL should only be used for non-persistent sessions; it has no effect if configured for persistent sessions.

NOTE: Starting with webagent version 6.0-SP6 and R-12-SP2, this has also been updated in the webagent configuration guides.