Access is Denied Error running Scheduled Out of the Box Reports

Document ID : KB000071369
Last Modified Date : 20/02/2018
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Issue:
Some users are unable to run a scheduled Out of the Box (OOB) Advanced Reporting report in PPM, but custom reports do not have this issue. Excerpt of error from the log:
org.springframework.security.access.AccessDeniedException: Access is denied

Steps to reproduce:
1. In Advanced Reporting, right click on the link to an out of the box report and select Schedule
2. Click the Create Schedule button
3. Select the radio button next to 'On Specific Date' and select your date
4. Click Save



 
Cause:
This is due to missing required access to run out of the box scheduled reports
Resolution:
Grant the required access using one of the options below:

1. Grant the user the following access rights: Advanced Reporting - Navigate and Advanced Reporting – Report Create, then run the Create an Update Jaspersoft Users job 

OR

2. If the user already has the Advanced Reporting - Navigate right in PPM: grant the user ROLE_REPORT_DESIGNER or higher permissions
  • Go to Home->Advanced Reporting
  • From the Advanced Reporting menu select Manage->Roles
  • Click on the link for the role ROLE_REPORT_DESIGNER and click Edit
  • Move the user(s) from Users Available to Users Assigned
  • Click Save
Additional Information:
Reference Manage Security for Advanced Reporting for more details on Advanced Reporting Access rights.