About "StartServiceCtrlDispatcher failed. error: 1063" in Windows Application log

Document ID : KB000050330
Last Modified Date : 14/02/2018
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Description:

When eTrust Audit Portmap service tried to be started manually with the DOS prompt, an error event is displayed in Windows Application log.

Solution:

eTrust Audit Portmap service can't be started manually with the DOS prompt.
C:\>Program Files\CA\eTrust Audit\bin>portmap.exe
If the above command is run, the following error is displayed in Windows Application Log.
Source: eTAudit Portmap
Event ID: 256
Description: StartServiceCtrlDispatcher failed. error: 1063.
So please use Windows services GUI to start the service.