PPM: About Role Capacity and Demand portlet in portfolio

Document ID : KB000103493
Last Modified Date : 17/08/2018
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Question:
About "Role Capacity and Demand" portlet on Capacity tab in Portfolio.
Some role is not calculated correctly. 
How does "Role Capacity and Demand" portlet calculate total Allocation for each Roles?
Environment:
PPM15.x
Answer:
The "Role Capacity and Demand" portlet is provided by PMO Accelerator and it uses Project Role for culculation.
It sums up allocations for each Project Role.
If resource has primary role, the same role will be set as Project Role when resource is added to team staff.
If Project Role of resource is blank, "Role Capacity and Demand" portlet will not calculate total allocation for that resources.